Membership

Give the Gift of a Zoo Membership

This holiday season, give the gift of a Seneca Park Zoo Membership.  This is an exciting year at the Zoo, with new habitats, new animals (including giraffes, red panda, zebras and more) and new services being added in 2018.  With the gift of the Zoo, your gift recipient will enjoy free admission all year, early admission and express check-in ahead of the general public, discounted admission at participating AZA zoos and aquariums, exclusive member events and discounts. Plus, every membership purchased as a gift this holiday season comes with a 10-inch giraffe plush toy! (offer valid through 12.23.17)

Don’t forget to check “This membership is a gift” when you purchase the membership and then choose to send it to yourself or to the gift recipient.

Holiday Gift of Membership FAQ

Can I purchase a gift of membership?

Yes. Any membership can be made a gift and purchases can be made online or at the Front Gate. It will take 7 to 10 business days for processing, so please plan accordingly if you wish the gift to be received in time for the holiday. Membership cards are mailed to you or to the gift recipient, depending on what you select.

For 2017 holiday sales: every gift of membership sale receives a giraffe plush! Offer valid through Dec. 23.

How do I purchase a gift of membership online?

On our Membership webpage, select the level of membership you wish to purchase. Under “Registration”, click the “this is a gift” box. You will enter the buyer and recipient information and choose where the member cards are to be mailed. We need the recipient’s complete mailing address, regardless of whether you want the cards mailed to them or not.

For 2017 holiday sales: a voucher will be mailed with the member cards for the giraffe plush to be redeemed at the Zoo. If you wish the plush to be mailed with the cards, click on the blue button labeled “Gift Giver: mail plush with cards $5 fee”, which is located at the bottom of the registration page. The $5 fee covers shipping and handling.

How do I purchase a gift of membership when I’m at the Zoo?

Come to the Front Gate during regular Zoo hours. Bring the contact information for both the buyer and the recipient. You will be given a yellow carbon copy of the membership receipt and are welcome to take a “gift of the Zoo” card to present while membership cards are being processed.

For 2017 holiday sales: you are welcome to take the giraffe plush with you or pay a $5 shipping and handling fee to have it mailed with the cards to the recipients.

What will the expiration date be for a NEW membership?

Memberships become active at the time of purchase and are valid for one year. In general, expiration dates are set for the end of the month they are purchased in. So, if a membership is purchased on September 5, 2017, it will expire September 30, 2018. The expiration is noted on the member card.

Please note: For NEW gift memberships purchased in November, the expiration date will be 12/31/2018, to accommodate holiday gifts.

What will the expiration date for a gift of membership RENEWAL?

A year will be added to their current expiration date. If you are unsure about the gift recipient’s member status or level, please call the office at 585.336.7212 so we can check their record.

What if I don’t know the name of the second adult for the membership?

Although it is preferred to have all information when you purchase the membership, the recipient is able to call the member office to add their second named adult if the gift giver is unsure.

Please note: a second adult must be named on the membership in order for them to use the membership. Name changes during the membership term are discouraged and require staff approval.

Please note: all sales are final and membership dues are nonrefundable once a purchase has been made. Packages are sent 7 – 10 business days from the date of purchase. If you are unsure about the status of a membership, please call the Member Office at 585.336.7212. We do not hold packages to be sent at a later date.

Purchase your gift today!