The Zoo is not responsible for lost, stolen or damaged articles.
The Lost and Found is located in the Zoo’s Front Office.
Keep in mind that you may not see every animal when you visit the Zoo. At times they are off exhibit due to health check-ups. Their locations within the Zoo are subject to change for various reasons without notice.
All visitors entering Zoo grounds grant permission to Seneca Park Zoo to utilize their images or any recordings for any purpose without payment.
As a non-profit organization, the Seneca Park Zoo Society does not offer refunds on admission, camps, classes, memberships or special event ticket purchases.
ZooShop purchases are refundable when the original receipt is presented within 15 business days of the purchase date.
Seneca Park Zoo strives to create a safe and enjoyable experience for all of our visitors, as well as our animals.
Respect the Zoo’s Animals
Stay on Paved, Public Pathways
Walk, Don’t Ride
Do Not Bring Pets
Service Animals Welcome
Keep the Zoo Family-friendly
Enjoy Your Lunch or Picnic
Keep Our Zoo Beautiful
Smoke Only in Designated Areas
No Alcohol during Zoo Hours
Keep Memories of Your Visit
Do Not Solicit
Anyone found not to be following the above etiquette may be asked to leave without refund and may be escorted from the Zoo. (See refund policy.)
If you see someone acting in an inappropriate manner, contact a member of the Zoo staff immediately. Thank you for your cooperation, and we hope you enjoy your Zoo visit!
Chaperones are an integral part of a successful field trip. It is an important responsibility and can help make the group’s experience safe, fun and educational. The Zoo requires a minimum of one chaperone for every five students.
It is the responsibility of the chaperone to:
Prepare for the field trip by:
Ensure your students have a fun learning experience by:
For information about receiving a Zoo donation to your fundraiser, click here.