Contact Us

Zoo Society Leadership:

Pamela Reed Sanchez, President and CEO: 585.336.7210 | [email protected]

Sharon Peterson, Vice President and Chief Financial Officer: 585.336.7211 | [email protected]

Beth LaPierre, Director of Marketing: 585.336.7201 | [email protected]

Chuck Levengood, Chief Philanthropy Officer: 585.336.7205 | [email protected]

Tom Snyder, Director of Programming and Conservation Action: 585.295.7398 | [email protected]

Kelly Ulrich, Director of Education and Visitor Studies: 585.336.7209 | [email protected]

Tyler Cassidy-Heacock, Director of Resource Development: 585.336.7215 | [email protected]

County Zoo Leadership:

Bob Lee, Superintendent of Seneca Park Zoo: 585.753.2505| [email protected]

David Hamilton, General Curator: 585.753.2502 | [email protected]

Richard Mikiciuk, Assistant Zoo Director – Facilities: 585.753.2507 | [email protected]

SSA Zoo Leadership:

Matt Long, General Manager: 585.565.1545| [email protected]

Membership Support: 585.336.7212 | [email protected]

Ticketing/Guest Support: 585.565.1553 | [email protected]

Erin Donnelly, Membership Manager: 585.295.7353 | [email protected]

Gabe Havalack, Membership Coordinator: 585.336.7219 | [email protected]

Jacob Blaisdell, Membership Services Coordinator: 585.336.7207 | [email protected]

Marc DiPrima, Guest Experience Manager: 585.565.3950 | [email protected]

Megan Timmons, Guest Experience Operations Assistant Manager:  | [email protected]

Groups/Bulk Tickets:  | [email protected]

Beth LaPierre, Director, Communications & Engagement: 585.336.7201 | [email protected]

Chandler Scott, Communications Coordinator: 585.336.7202 | [email protected]

Emily Lake, Front Office Coordinator: 585.336.7200 | [email protected]

Amanda Lindley, Creative Manager: [email protected]

Angela Giuseppetti, Special Events Manager:  585.295.7388 | [email protected]

Jayme Bingham, Private Events and Corporate Engagement Manager:  585.295.7399 | [email protected]

Chuck Levengood, Chief Philanthropy Officer: 585.336.7205 | [email protected]

Tyler Cassidy-Heacock, Director of Resource Development: 585.336.7215 | [email protected]

Aimee Hofmann, Donor Relations Manager: 585.336.7217 | [email protected]

Kelly Ulrich, Director of Education and Visitor Studies: 585.336.7209 | [email protected]

Tricia Chapman, Family Programs Coordinator: 585.295.7394 | [email protected]

Gretchen Spencer, School and Group Programs Coordinator: 585.336.7208 | [email protected]

Birthday Party Coordinator: 585.336.7213 | [email protected]

ZooTeen Coordinator: [email protected]

Tom Snyder, Director of Programming and Conservation Action: 585.295.7398 | [email protected]

Jess Hays, Programs Coordinator: 585.754.9347 | [email protected]

Laura Gaenzler, Community Science Coordinator: 585.754.9346 | [email protected]

Kimberly Bracken, Naturalist Coordinator: 585.336.7216 | [email protected]

Sharon Peterson, Vice President and Chief Operating Officer: 585.336.7211 | [email protected]

Alita Pompili, Accounting Associate: 585.295.7384 | [email protected]

Tina Trimer, Manager of Volunteer Programs: 585.295.7354 | [email protected]

Amanda Workman, Accounting Manager: 585.336.7218 | [email protected]

Richard Wylie, Executive Chef: | [email protected]

Katherine Honeck, Retail Operations Manager : | [email protected]

Trailside Café: 585-736-9266

ZooShop: 585-623-5059

Dr. Christopher McKinney, DVM / Zoo Veterinarian: 585.753.2512 | [email protected]

Robin English, Veterinary Technician/Registrar: 585.753.2513 | [email protected]

Seneca Park Zoo takes great pride in providing the best care for all of the animals at the Zoo. If you have concerns about any animals at the Zoo, or have a comment regarding our animal care or animal health programs please fill out this form and/or feel free to send us a note at: [email protected]