Contact Us

Zoo Society Leadership:

Pamela Reed Sanchez, President and CEO: 585.336.7210 | [email protected]

Sharon Peterson, Vice President and Chief Financial Officer: 585.336.7211 | [email protected]

Beth LaPierre, Director of Marketing: 585.336.7201 | [email protected]

Chuck Levengood, Chief Philanthropy Officer: 585.336.7205 | [email protected]

Tom Snyder, Director of Programming and Conservation Action: 585.295.7398 | [email protected]

Kelly Ulrich, Director of Education and Visitor Studies: 585.336.7209 | [email protected]

Tyler Cassidy-Heacock, Director of Resource Development: 585.336.7215 | [email protected]

County Zoo Leadership:

Steve Lacy, Superintendent of Seneca Park Zoo: 585.753.2505| [email protected]

David Hamilton, General Curator: 585.753.2502 | [email protected]

Richard Mikiciuk, Assistant Zoo Director – Facilities: 585.753.2507 | [email protected]

Luke Hawley, Supervisor of Life Support Systems/Facilities: 585.753.2510| [email protected]

SSA Zoo Leadership:

Matt Long, General Manager: 585.565.1545| [email protected]

Membership Support: 585.336.7212 | [email protected]

Ticketing/Guest Support: 585.565.1553 | [email protected]

Erin Donnelly, Membership Manager: 585.295.7353 | [email protected]

Gabe Havalack, Membership Coordinator: 585.336.7219 | [email protected]

Jacob Blaisdell, Membership Services Coordinator: 585.336.7207 | [email protected]

Jacob Terranova, Guest Experience Manager: 585.565.3950 | [email protected]

Megan Timmons, Guest Experience Operations Assistant Manager:  | [email protected]

Groups/Bulk Tickets:  | [email protected]

Beth LaPierre, Director, Communications & Engagement: 585.336.7201 | [email protected]

Donato DiRenzo, Communications Coordinator: 585.336.7202 | [email protected]

Emily Lake, Front Office Coordinator: 585.336.7200 | [email protected]

Amanda Lindley, Creative Manager: [email protected]

Angela Giuseppetti, Special Events Manager:  585.295.7388 | [email protected]

Lexi Wilkas, Custom Events & Experiences Manager:  585.295.7399 | [email protected]

Chuck Levengood, Chief Philanthropy Officer: 585.336.7205 | [email protected]

Tyler Cassidy-Heacock, Director of Resource Development: 585.336.7215 | [email protected]

Aimee Hofmann, Donor Relations Manager: 585.336.7217 | [email protected]

Beverly Deason, Development and Events Coordinator: 585.754.9344 | [email protected]

Kelly Ulrich, Director of Education and Visitor Studies: 585.336.7209 | [email protected]

Tricia Chapman, Family Programs Coordinator: 585.295.7394 | [email protected]

Gretchen Spencer, School and Group Programs Coordinator: 585.336.7208 | [email protected]

Birthday Party Coordinator: 585.336.7213 | [email protected]

ZooTeen Coordinator: [email protected]

Tom Snyder, Director of Programming and Conservation Action: 585.295.7398 | [email protected]

Dave Will, Community Science Coordinator: 585.336.7216 | [email protected]

Jess Hays, Programs Coordinator: 585.754.9347 | [email protected]

Laura Gaenzler, Zoo Naturalist: 585.754.9346 | [email protected]

Sharon Peterson, Vice President and Chief Operating Officer: 585.336.7211 | [email protected]

Tina Trimer, Manager of Volunteer Programs: 585.295.7354 | [email protected]

Amanda Workman, Accounting Associate: 585.336.7218 | [email protected]

Richard Wylie, Executive Chef: | [email protected]

Katherine Honeck, Retail Operations Manager : | [email protected]

Courtney Gebbie, Retail Operations Assistant Manager : | [email protected]

Trailside Café: 585-736-9266

ZooShop: 585-623-5059

Dr. Christopher McKinney, DVM / Zoo Veterinarian: 585.753.2512 | [email protected]

Robin English, Veterinary Technician/Registrar: 585.753.2513 | [email protected]

Seneca Park Zoo takes great pride in providing the best care for all of the animals at the Zoo. If you have concerns about any animals at the Zoo, or have a comment regarding our animal care or animal health programs please feel free to send us a note at: [email protected]