Plan Your Visit
Hours
April 1 through October 31
Open 10 a.m. to 5 p.m.
Last entry at 4 p.m.
Open 10 a.m. to 5 p.m.
Last entry at 4 p.m.
November 1 through March 31
Open 10 a.m. to 4 p.m.
Last entry at 3 p.m.
Open 10 a.m. to 4 p.m.
Last entry at 3 p.m.
Zoo opens at 9:30 a.m. for our Zoo members.
Open all year long. Closed on Thanksgiving Day, Christmas Day, and New Year’s Day.
Admission
General Admission
General Admission
The Zoo is open rain or shine; no rain checks or refunds.
April 1 through October 31
Adult (12 to 62) – $12
Senior (63 and older) – $11
Youth (3 to 11) – $9
Children (2 and younger) – FREE
Our Zoo members – FREE
November 1 through March 31
Adult (12 to 62) – $10
Senior (63 and older) – $9
Youth (3 to 11) – $7
Children (2 and younger) – FREE
Our Zoo members – FREE
Become a member today to enjoy unlimited visits!
Group Visit
Group Visit
The Zoo is the perfect place to spend the day with your group. We offer discounted pricing for groups of 10 or more individuals who are 3 years of age and older.
Groups must submit their reservation request at least three (3) weeks in advance at the link below.
April 1 through October 31
Adult (12 to 62) – $10
Senior (63 and older) – $9
Youth (3 to 11) – $7
Children (2 and younger) – FREE
Our Zoo members – FREE
November 1 through March 31
Adult (12 to 62) – $8
Senior (63 and older) – $7
Youth (3 to 11) – $5
Children (2 and younger) – FREE
Our Zoo members – FREE
Guided Tours
Guided Tours
Book a guided tour of the Zoo for an experience you won’t forget! Your tour guide will lead you on a 90‐minute journey through the Zoo where you’ll get a deeper insight on the animals in our care and different areas of the Zoo. Your guide will gladly answer questions and share information on the Zoo’s focus to save animals from extinction.
Guided tours are a great way to celebrate an anniversary and make a unique gift for the animal lover in your life.
Guided tours can be booked any time of the year. Call 585.754.9347 to make your reservation at least 3 weeks in advance.
Guided Walking Tour
$150 for up to 15 participants or $285 for 16 – 30 participants
Guided Cart Tour
$100 for up to 4 participants or $200 for 6-8 participants
Please note: Admission is not included in the tour price. Groups of 10 or more paying guests qualify for the discounted group rate.
Payment for tour is due in full to reserve your date. Payment is non-refundable and non-transferable.
Find and learn more about your favorite animals.
Zoo Tram
The ZooTram operates daily from Memorial Day weekend through Labor Day.
Ticket Information
Adults: $2
Seniors (63+): $1
Youth (ages 3-11): $1
Children 2 and younger are $1 and must have a ticket to ride the tram.
Tickets are non-refundable, non-transferable, and cannot be reprinted.
Tickets can be purchased at these locations: Ticket Booth, ZooShop, Eagle’s Landing, Crater Canteen and Savanna Outpost
Food Service
Stop by the Zoo’s concession stands and enjoy great food while visiting the Zoo!
*Hours are subject to change.
Eagle’s Landing Cafe
April 1 through October 31:
10 a.m. to 5 p.m. daily
November 1 through March 31:
10 a.m. to 3 p.m. daily
Phone: 585-736-9266
Crater Canteen
April 1 through Memorial Day:
10 a.m. to 4 p.m. Saturdays and Sundays only.
Memorial Day through Labor Day:
11 a.m. to 4 p.m. Open daily.
September 8 through October 31:
11 a.m. to 2:30 p.m. Saturdays and Sundays only.
November 1 through April 1:
Closed for the season.
ZooShop & Savanna Outpost
Come visit the ZooShop and Savanna Outpost, located in the Animals of the Savanna area, for fantastic gifts, free-trade items, jewelry, animal plushes, and more.
The ZooShop is open all year long. The Savanna Outpost is open during the summer only. Hours are:
April 1 through October 31
9:30 a.m. to 5 p.m. Admission Gates close at 4 p.m.
November 1 through March 31
9:30 a.m. to 4 p.m. Admission Gates close at 3 p.m.
Members receive a 10% discount.
For more information: Call 585.565.1547 or email [email protected] or [email protected]
Come visit us soon!
