Plan Your Visit

The moment you step onto the Seneca Park Zoo’s grounds, an experience of wonder, excitement, and education begins. Learn more about the experiences, amenities, and important details necessary to plan the perfect visit. 

Looking to book a field trip? Click Here:

We offer discounted pricing for groups of 10 or more individuals who are 3 years of age and older:


April 1 through October 31

November 1 through March 31

Zoo opens at 9:30 a.m. for our Zoo members. Open all year long. Closed on Thanksgiving Day, Christmas Day, and New Year’s Day.

Book a Tour

Book a guided tour of the Zoo! Your tour guide will lead you on a 90-minute journey through the Zoo where you’ll get a deeper insight on the animals in our care and different areas of the Zoo. Your guide will gladly answer questions and share information on the Zoo’s focus to save animals from extinction.

Our Tours

Guided Walking Tour
$150 for up to 15 participants or $285 for 16 – 30 participants

Please note: Admission is not included in the tour price. Groups of 10 or more paying guests qualify for the discounted group rate.

Payment for tour is due in full to reserve your date. Payment is non-refundable and non-transferable.

Click the link above or call 585-754-9347 to make your reservation at least 3 weeks in advance.

Food & Retail


Trailside Cafe

April 1–October 31:
10 a.m. to 5 p.m. daily

November 1–March 31:
10 a.m. to 3 p.m. daily 

Phone: 585-736-9266


Crater Canteen

April 1–Memorial Day:
10 a.m. to 4 p.m. Saturdays and Sundays only.

Memorial Day–Labor Day:
11 a.m. to 4 p.m. Open daily.

September 8–October 31:
11 a.m. to 2:30 p.m. Saturdays and Sundays only.

November 1–April 1:
Closed for the season.

ZooShop Merchandise - August 2022 - Courtney Gebbie (trailside)

ZooShop & Savanna Outpost

Come visit the ZooShop and Savanna Outpost, located in the Animals of the Savanna area, for fantastic gifts, free-trade items, jewelry, animal plushes, and more.

The ZooShop is open all year long. The Savanna Outpost is open during the summer only.

April 1–October 31:
9:30 a.m. to 5 p.m. Admission Gates close at 4 p.m.

November 1–March 31:
9:30 a.m. to 4 p.m. Admission Gates close at 3 p.m.

Members receive a 10% discount.

For more information: Call 585-565-1547 or email [email protected] or [email protected]

Zoo Tram

The ZooTram operates Memorial Day weekend through Labor Day, seven days a week, and weekends in September. The tram is a one-way service for 2024, with transport from the Savanna Station to the front gate.

Ticket Information

Adults: $2
Seniors (63+): $1
Youth (ages 3-11): $1

Children 2 and younger are $1 and must have a ticket to ride the tram. 

Tickets are non-refundable, non-transferable, and cannot be reprinted.

Hours of operation: 10:30 p.m. – 1:00 p.m. and 1:30 p.m. – 5:00 p.m.

Tickets can be purchased at these locations: Ticket Booth, ZooShop, Crater Canteen and Savanna Outpost

Become a Member

As a member of the Seneca Park Zoo, you support our mission of protecting wild animals and places all over the world. Take advantage of exclusive perks, enjoy unlimited day trips, & support conservation efforts.